ABOUT US

• Are You A Nigerian Company?

Yes, we are. We are a Nigerian company, situated in Akwa-Ibom, Nigeria and owned by a Nigerian.

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SHIPPING

• When Is My Order Shipped?

Your order is treated as soon as the order is received. Perhaps, if there may be any issues, we will contact you as soon as possible.

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• How Long Will It Take To Get My Order?

Deliveries are made within 3 – 7 days. This depends on the type of shipping selected during checkout process: Express, Normal & Free Shipping.

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• What Shipping Carriers Do You Use?

We use the KOS Deliveries service. We are also looking at bringing more options to enable us give you the competitive and better rates for shipping.

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• How Can I Track My Order?

We will send tracking information to the e-mail address associated with your order once the item has shipped. If you have not received your tracking information and it has been over 2 business day, please contact us at afritonng@gmail.com

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• Coupon Codes

On the last page before your click "CHECKOUT" there will be a box where you can enter your Coupon code. Once you have entered the code click "Apply". Your total amount will be updated to reflect the discount. Now click "CHECKOUT".

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• Where Do You Ship?

We ship to all parts of Nigeria. We aim to go international soon.

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• How Can I Update Changes To Order After Placement?

We aim to treat orders immediately. We will always call or mail to confirm your order. If there are any changes, you can tell us then or probably call us as soon as order was placed.

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• What Is Your Refunds & Cancellation Policy?

Our Refunds & Cancellation Policy can be found here.

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PAYMENT

 

• What Are My Payment Options?

Currently, we offer to receive payment via Bank Transfer and Online payment.

 

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ORDERING

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• Where Can I Order AFRITON Products?

You can make purchases on this website. You can also make purchases via our Facebook page (afritonwears). You can also make purchases via some Nigerian Online stores which we will update here soon.

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• Can I Place Order Via Phone?

Yes, you can. Call us now at +234 (0) 7032273470.

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• How Safe Is It To Order Online?

First of all, we implore you to get an account on our website so that your transactions will be safe. Also, we normally contact you to confirm your orders to avoid issues of conflict. Also, the checkout process is secured by SSL technology.

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• Can I Order A Gift For Someone?

Of course you can. When ordering for someone, be sure to enter email address so as to receive all the summary information but enter the recipient’s name, address and telephone number. About the payment, we will provide you a means of payment such as Money Transfer.

 

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PRODUCTS

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• Are Your Products/Materials Genuine?

Yes, our materials are genuine thereby ensuring that we churn out the best products available. Although some materials are imported, pre-fabricated before importation, we ultimately design and finish the product here in Nigeria.

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• Are The Pictures Exactly As The Real Life Products?

All the pictures of products on our website are of our very own products and no-one else’s. Also we endeavor to put the best quality of pictures of our products.

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• In Case Of Wear & Tear, What Do I Do?

Very simple, we can offer a repair at a token fee which will be depending on what your product requires. All you need to do is ship it down to us, we will handle the problem and ship it back to you at no cost. Otherwise, you can get an experienced cobbler to handle it for you. But we'll love to do it just right. SEND it to mama! 

 

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PRE-ORDER / BESPOKE

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• What Is Pre-Order/Bespoke All About?

This is a kind of service offered in which you as the customer gets to decide the style, design and color that you want for your footwear.

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• How Do I Go About It?

You can go to our pre-order page here and fill out the appointment form.

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• How Long Does It Take To Deliver These?

It takes about 4 weeks to deliver a very perfect job (which is what we are after).

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• Cost Of These?

The discussion of cost will be discussed during the appointment session.

 

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OTHERS

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• AFRITON’s Apparel

This is a spin off the shoe focus. We delve into designed & descriptive t-shirts sales for children, ladies and gentlemen.

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• Furniture

This is to provide our customers' specific needs for storage. We are also looking to provide other types of furniture, not just for storage. 

 

If your questions are not answered, you can send a mail here